Noticeboard

Closed for staff training notification: 


Please note that the Practice will be closed for staff training on:


Wednesday 15th December 2020 from 1:00pm.


When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.


Drivethrough Bloods at Arena. If you have been asked to attend for a blood test please note the new closing weekday time of 2pm.


 


#StillHereForYou


 


Here is a message from all GP practices across Sheffield to our patients.


 


We are living through exceptional times, thank you for taking government guidance seriously and social distancing, we know it has been hard.


 


We want to remind you that although we are doing things in a different way, GP services are still open and we are still here for you when you need us.


 


If you have new symptoms, need help managing a long term condition or are worried about a change in your health please contact your GP practice.


 


You aren’t wasting our time, it’s important you see us so we can help you as soon as possible.


 


Your GP and practice nurse can help with a number of conditions and symptoms such as:



  • A new lump or bump or one that has in changed size

  • Passing blood when you urinate or have a bowel movement

  • A change in bowel movements that’s lasted longer than 3 weeks 

  • Swallowing or chewing, or a feeling that something is stuck in your throat

  • Losing or gaining weight without explanation 

  • A new mole or a mole that has changed 

  • Coughing, chest pain and breathlessness that’s lasted for more than 3 weeks 

  • Managing long term conditions

  • Routine vaccinations

  • Contraception and sexual health.



The sooner you get your symptoms checked, the sooner we can start any treatment you may need.  To arrange an appointment, contact us on our usual number. You will be offered a telephone or video consultation with a GP or nurse.  If your GP or nurse thinks you need a face to face appointment, they will arrange one for you. If you need to come into see us, practice staff will be wearing special equipment to protect you and them from coronavirus. We are all taking steps to make sure everyone is as safe as possible when patients have to come in to practice. Please don’t turn up without an appointment.



  • From Friday 27th March 2020, due to the currently ongoing Pandemic, the Practice will be closed between 12.30pm - 1.30pm Mon – Fri until further notice. If you need anything urgently during the above times, please telephone the practice on 0114 2488187

  • Please note online ‘telephone appointmen’t bookings are now available. Please be patient with us as we try and support the community in the best way.

  • Annual review appointments for diabetes, COPD and asthma etc with the nurse are also now telephone appointments and they will try to call you at the time of your scheduled appointment.

  • For nurse appointments which cannot be done over the phone, ie, smears, bloods, immunisations, blood pressure , coils, depo injections, etc we are asking that you still attend for your scheduled appointment, but if you are experiencing any flu like symptoms please contact us to reschedule your appointment. The doors will be locked but please use the buzzer in the lobby, you will be asked screening questions before we let you in.

  • We would encourage as many patients as possible to register to order prescriptions online where they can. We will ask you a number of questions over the phone to establish your identity so that you don’t have to attend to show ID.

  • Please be patient we are experiencing a high call demand, but we will answer your call as soon as we can. 

  • PLEASE BE AWARE THAT DUE TO CURRENT CORONAVIRUS REGULATIONS, ACCESS TO TOILET FACILITIES IN THE MEDICAL CENTRE ARE RESTRICTED 


  • If you have a continuous cough OR Loss of sense of taste or smell OR fever (temperature over 37.8) you MUST NOT COME INTO THE PRACTICE.If you have a continuous cough OR Loss of sense of taste or smell OR fever (temperature over 37.8) but feel  WELL  you can  just stay at home and self isolate for 7 days or until your syptoms have settled. You DO NOT need to ring 111. You must not come to the surgery  Please follow Public Health England advice. 

  • Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.  

  • If you  have A continuous cough OR Loss of sense of taste or smell OR fever (temperature over 37.8) but feel  UNWELL.   CALL 111 or use their online service who will assess and advise you on what to do. You must not come to the surgery.


CORONAVIRUS 



  • These arrangements will be in place until further notice.

  • Remember, you MUST NOT attend the Surgery if you have a fever, flu like illness, cough, loss of taste or smell, or breathlessness, in which case you must self-isolate and use the 111 service if necessary. If you require an isolation note please use the following link. https://111.nhs.uk/isolation-note/

  • Prescription/Collection : We want to limit the number of patients attending the surgery where possible. If you have prescriptions which are awaiting collection please note we can send them to the pharmacy of your choice, but you will need to inform us of this by telephone informing us where you would like them to go. If you still need to collect from surgery, the doors will be locked, please use the buzzer in the lobby and we will bring this to you.

  • PLEASE ENSURE WE HAVE YOUR UP TO DATE MOBILE PHONE NUMBERS.

  • Appointments: All GP appointments are now telephone appointments, and the doctor will telephone you on the day of your appointment. They will discuss the best way forward. Please make sure you have your phone with you at all times so that you do not miss this call.

  • In light of the current COVID pandemic please can we ask that you share with friends and family the information posted on here as it comes directly from the surgery.

  • Remember, you MUST NOT attend the Surgery if you have a fever, flu like illness, cough or breathlessness or loss of sense of taste or smell, in which case you must self-isolate and use the 111 service if necessary. You can organise a test on the NHS Website.


Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.



  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

  • Avoid touching your eyes, nose and mouth with unwashed hands. • Avoid close contact with people who are unwell.


You can find the latest information and advice from Public Health England and further information is available on nhs.uk.


When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.


Prescription Changes:- Please note that due to high demands on our service, from Monday 4th November 2019 prescriptions brought in or ordered online on the following days, may require 3 days to process before collection from the surgery.


Day Prescription Received   Guaranteed date ready for collection from Surgery


Fri                                   Wednesday after 4pm


Sat/Sun                            Wednesday after 4pm


Mon                                 Thursday after 4pm


We endeavour to meet our usual 2 day collection on the other weekdays.


Many thanks for your understanding and patience.


NHS App – now available. Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you already use. Download the NHS app from your App Store. Visit https://www.nhs.uk/apps-library/nhs-app/ to find out more.


Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well we may be able to vouch for your identity, and register you without ID. 


Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.


 

Reception Team

Our reception team are trained to do a difficult and demanding job.

Please give them as much information as you can in order to help them to help you; they are bound by the same rules of confidentiality as the doctors and nurses and anything you tell them will be treated in absolute confidence.

In their work they are following the instructions of the doctors and procedures and protocols laid down by the practice.


 

Community Midwives

Julie Porteous is the Midwife based in the Practice. She holds a weekly ante-natal clinic together with a doctor for regular review of ante natal and post natal patients.

Community Nurses

The District Nursing Team for the area is based at Birley Health Centre. The Team comprises; Team Leader – (position vacant) , Staff Nurses - Sylvia Hutton, Wendy McPherson, Louise Pledger, Nicola Tinkham & Paula Wallace, plus Support Worker - Geraldine Goodwin. They provide general nursing care, treatment & advice on wound dressing, disability aid, incontinence aids and other nursing services to housebound patients. Advice and referrals can be made by telephoning 271 6422, or by facsimile on 2511266.

Health Visitors

The Health Visiting Team for the area is based at Birley Health Centre. The Team comprises of Glynis Collier, Helen Peel, Amanda Beaumont & Joy King. They are registered Nurses who have undertaken further training in health promotion, child health and health visiting. Their work is concerned with promoting Family Health in the Community and can be contacted on 2483815.

Health Visitors are able to offer advice to anyone, but work particularly with pregnant women, the under fives, the elderly and those with special needs. They can be contacted Monday to Friday on 2483815, but as they work in the community, please be prepared to leave a contact number on their answerphone. In addition the health visitors are available to give advice to mothers in well baby clinic in the surgery.

Attached Staff

Physiotherapy:
We have two Physiotherapists who visit the Practice to carry out a clinic. This is a limited service and patients are referred to them by the GPs and are then seen by appointment.

Podiatry:
The Podiatry Service offers a limited service mainly to Patients with Diabetes and severe circulatory problems. Referrals are through the GPs.

Counselling.
There is a small team of counsellors working within the Practice. Referral to this Counselling Service is through the GPs
Miss Kat Parkes Physicians Associate (f)
Mr Luke Hill Physicians Associate
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website