Noticeboard

Latest Covid Vaccination Update

The 6 local GP Practices are continuing to work extremely hard vaccinating eligible patients.

As at 26th April 2020 we have given a total 21,084 vaccinations at Beighton Health Centre.

We are currently focusing on 1st and 2nd doses for cohorts 1-9 (all patients aged 50 and over and those 16-64 with underlying medical conditions). Click here for the list of clinical conditions that count as 'at risk' https://www.gov.uk/.../covid-19-vaccination-first-phase....

If you fall within either of these categories and haven’t received an invitation to have your 1st vaccination at Beighton Health Centre or at a Mass Vaccination Centres please contact your GP Practice as soon as possible.

In line with Government guidelines we are giving 2nd vaccinations as close to 11 weeks after the 1st vaccination as possible. We are currently contacting patients, via text and phone, to book 2nd vaccinations. If you had your 1st dose more than 10 weeks ago and have still not received an invitation to attend for your 2nd vaccination, please contact your GP Practice.

Anyone who is housebound who had their first vaccine at home will be followed up for their second vaccine in the next 1-2 weeks if you have not already.

Patients under 50 will be invited to attend one of the Mass Vaccination Centres. You will receive a text/letter from NHS England explaining how you can book an appointment.

Our Reception Teams are working extremely hard in these unprecedented times. We appreciate it may be difficult to get through on the telephone at busy times. Please be assured we are working as hard as we can to ensure everyone is dealt with as efficiently as possible.  Please bear with us we are doing our best to fully vaccinate all eligible patients as quickly as possible.

 

Plea for Patience for our Staff Members.

Please can we ask for patience when dealing with the Practice. During the pandemic and especially recently, workload is very much on the increase, our phones are continually ringing with corona virus vaccination queries and patients with medical condition/medication queries are having increasing difficulty getting through.

Patients are coming up to the Medical Centre because they cannot get through on the phone, shouting abuse at our receptionists who are doing their absolute utmost to answer all your queries.

We are aware that a lot of people are anxious, the pandemic has been very stressful, however our staff do not deserve to be shouted at when they are doing their very best.

We are looking at better access to the Practice for patients which hopefully will help.

Please note the Practice will be closed Tuesday 11th May 2021 all afternoon form 1.00pm until 6.30pm

When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.

NHS App – now available. Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you already use. Download the NHS app from your App Store. Visit https://www.nhs.uk/apps-library/nhs-app/ to find out more.

Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well we may be able to vouch for your identity, and register you without ID. 

Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.

 

 

Coronavirus support for clinically extremely vulnerable persons

If you didn’t get the Government letter the following link is for patients who should be shielded because they have a medical condition which makes them extremely vulnerable to coronavirus (COVID-19). They can register online or someone can on their behalf if they have their NHS number. - https://www.gov.uk/coronavirus-extremely-vulnerable.

Welcome to Hackenthorpe Medical Centre

Hackenthorpe Medical CentreAt Hackenthorpe surgery the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.


We are still here for you


Self Care

Please visit and browse our self care fact sheets, you never know when they will come in handy!

http://www.selfcareforum.org/fact-sheets/


www.sheffield.gov.uk/universalcredit 

The number of Universal Credit claimants has risen dramatically in the city. As the Job Retention Scheme comes to an end, and many people are made redundant, there is expected to be a second large spike in UC applications. This is likely to cause issues for households whose UC income falls significantly short of their expenditure. Citizens Advice expect a 30% increase in demand for their services as lockdown eases more.


Monthly Activity Update

PATIENT PARTICIPATION GROUP

We would also like to personally invite you to our Patient Participation Group if you feel you can spare some of your time, please see below for details.

 

The Doctors at the Practice would like to invite you to join our Patient Participation Group.

 

The reason why we have our Patient Participation Group is to encourage our patients to give their views on the services we provide, in order that we can strive to make improvements.  The feedback received at these meetings will be presented to the Partners in the Practice for discussion.

 

We generally meet around every 3 months on a Tuesday evening @ 6.00pm and the meetings can last up to 1 to 1 and a half hours. 

 

So if you can spare some time and would like to join our friendly group please contact the Medical Centre or you can email  paulinepollard@nhs.net for further information.

 

Every one is welcome at any age

 

Please note ; We are not able to address personal complaints in this forum.


Access to Medical Records

Click here to access your medical record online

Call Recording

Calls to and from the surgery are recorded and processed in accordance with  the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes.  The purpose of call recording is to provide an exact record of the call which will:

  • Protect the interests of both parties
  • Help improve Practice performance and best practice
  • Help protect Practice staff from abusive or nuisance calls
  • Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it
  • Establish the facts and assist in the resolution of any medico-legal claims made against the practice or its clinicians
  • A call recording may also be used as evidence in the event that an employee's telephone conduct is deemed unacceptable.  In this situation the recording will be made available to the employee's manager, to be investigated as per the Practice Disciplinary Policy.

(Site updated 06/05/2021)
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