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Noticeboard

Breaking News !!!

Please note that due to high demands on our service, from Monday 4th November 2019 prescriptions brought in or ordered online on the following days, may require 3 days to process before collection from the surgery.

Day Px Received   Guaranteed date ready for collection from Surgery

Fri                       Wednesday after 4pm

Sat/Sun               Wednesday after 4pm

Mon                     Thursday after 4pm

We endeavour to meet our usual 2 day collection on the other weekdays.

Many thanks for your understanding and patience.

Flu Update: We have 160 vaccines left in stock, having already vaccinated 1327 of our patients. If you are eligible please contact the medical centre to make an appointment to get yours.

Please could I ask that all patients who are due a flu vaccine this year, support their GP Practice. Our clinicians have updates each year; know how to deal with you in an anaphylactic emergency; we have infection control audits each year to ensure our premises are fit for purpose. If you choose to go elsewhere for your flu vaccine, then GPs could be left with fridges full of vaccines that they have already ordered and paid for and that is a big waste of money, not only for the GPs but for the NHS as a whole.

Practice Staff Training Date - Practice Closed on Tuesday 5.11.19 from 1.00pm until 6.30pm.  If you have an appointment booked please press the intercom on your arrival.  If you require medical assistance urgently during this time please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.

NHS App – now available. Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you already use. Download the NHS app from your App Store. Visit https://www.nhs.uk/apps-library/nhs-app/ to find out more. have infection control audits each year to make sure our premises are fit for purpose. If you choose to go elsewhere for your flu vaccine, then GPs could be left with fridges full of vaccines that they have already ordered and paid for and that is a big waste of money not only for the GPs but for the NHS as a whole. Please support your GPs in this years flu campaign. Thank you x have infection control audits each year to make sure our premises are fit for purpose. If you choose to go elsewhere for your flu vaccine, then GPs could be left with fridges full of vaccines that they have already ordered and paid for and that is a big waste of money not only for the GPs but for the NHS as a whole. Please support your GPs in this years flu campaign. Thank you x

Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well we may be able to vouch for your identity, and register you without ID. 

Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.

 

PALS (Patient Advice and Liaison Service)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.

 
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