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Noticeboard

Breaking News !!!

***** Flu Vaccines for under 65 year's at risk and over 65 year's flu vaccines are now in please contact Reception for your appointment.******

Can't get a convenient appointment: We have appointments available at our hubs on evenings and weekends, please contact Reception or ring 111 if we are closed.

The medical centre will be closed on the following dates for Staff Training:

Friday 30th November 2018 between 11.30 - 12.30.

When the surgery is closed if you need medical attention please telephone the surgery and this will then connect you to the Out of Hours service. Alternatively telephone 111 Service or attend the Walk-in-Centre on Broad Lane Sheffield. In an emergency dial 999.

Care Navigation Commencing January 2018

Our Receptionists are here to help you get to the right service. Please don’t be offended if they ask what the problem is when you call to make an appointment.   The receptionist might suggest other professionals that could help you better such as :-

Opticians, Pharmacist, Nurse, Family Services, Support Groups.

Staff Feedback –* Congratulations!*

Recent feedback from our patients has shown an overwhelming appreciation for our staff.  Helpful, pleasant, listens, friendly, professional are just some of the descriptions fed back. We do value and care about our staff and are really pleased that they have earned this appreciation from our patients.

Well Done Everyone!

 

Confidentiality

ConfidentialityOnly members of the Practice Team have access to Medical Records without patient consent. Any other parties requesting access to Medical Records can only do so with signed consent from the patient. A list of the practice team is available from reception, all of whom have signed a confidentiality contract.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
  • The Practice may conduct Medicines Management Reviews of medications prescribed to its patients. This service performs a review of prescribed medications to ensure patients receive the most appropriate, up to date and cost effective treatments. This service is may be provided by directly by the practice or by members of Sheffield CCG Medicines Management Team.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has further information about the Freedom of Information Act at https://ico.org.uk/for-the-public/official-information/.

 

 
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