To See a Doctor

Please telephone or call into the Surgery. The Receptionist will try to arrange a convenient appointment with the Doctor of your choice. You may consult any of the Doctors in the Practice but it is better to see your regular Doctor. However if you require an URGENT appointment you will be either allocated an appointment with the first available Doctor without choice, or you may be offered an initial telephone consultation with the doctor on duty. 

Appointments are usually for 10 minutes and are for one patient only.  For patients unable to attend in normal hours there are limited appointments until 08:30pm on Tuesdays and from 7:00am on Fridays. 

Telephone Consultations

Sometimes a face to face consultation may not be necessary eg medical advice, minor ailments, certificates  or medication queries.  For these problems you may phone the surgery and request a telephone consultation with a doctor or nurse, who will normally phone you at the end of their morning surgery

To see a Practice Nurse

Please telephone or call into the Surgery. The Receptionist will try to arrange a convenient appointment with one of our three Practice Nurses who are available for Minor Illnesses, wound dressings, ear syringing, travel vaccination, blood pressure readings, diet advice, hormone replacement therapy and contraception.

To see the Practice Phlebotomist

Blood samples are collected by specially trained staff on weekdays between 09:00 and 10:30hrs. Please telephone or call into surgery, the Receptionist will try to arrange a convenient appointment. Please note, the Phlebotomist cannot give medical advice or discuss your treatment.

To see our Nurse Practitioner

Did you know if you have any of the following conditions you can request an appointment to see our Nurse Practitioner.

• Headache
• Contraception
• Back Pain
• Joint Pain
• Minor Illness (cough, cold, flu, sore throat, earache)
• Abdominal Pain (UTI Etc)
• Period Problems
• Depression
• Anxiety
• Skin Conditions (Rash)

Hubs

If it is deemed appropriate  you may be offered  an appointment at one of six GP access centres across Sheffield 6pm-10pm weekdays and 10am-6pm weekends.

Home Visits

If possible please try to telephone reception before 12 noon if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Test Results

Please call after 2.00pm to enquire about your test results as our reception staff will have more time to deal with your request after this times.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are are advised to do so.